Issuing Copies of Medical Records

If the Patient is the Applicant : Applicant, Required Documents
Applicant	Required Documents
Patient	Patient’s ID (e.g., resident registration card, driver’s license, passport, Veteran ID Card, or War Veteran ID Card)

If the Patient is the Applicant : Applicant, Required Documents

Applicant

Required Documents

Patient

Patient’s ID (e.g., resident registration card, driver’s license, passport, Veteran ID Card, or War Veteran ID Card)

If the Patient’s Consent Is Obtained : Applicant, Required Documents, Notes
Applicant	Required Documents	Notes
Family Members (Patient's spouse, direct descendants, and the spouse’s direct descendants)	Copy of the applicant’s ID (e.g., passport, driver’s license, resident registration card) Document verifying family relationship (e.g., family relation certificate, resident registration certificate) Consent form signed by the patient	Patient’s Age For minors under 14 years of age: The consent form and power of attorney must be completed by the legal guardian on behalf of the patient. Documents verifying legal guardianship (e.g., family relation certificate) must be submitted. For individuals under 17 years of age who have not yet been issued a Resident Registration Card: Submit an ID (passport or student ID) or a family relation certificate and an abstraction of the resident registration showing the full resident registration number. For individuals aged 17 or older: Application is allowed only after a resident registration card has been issued in accordance with Article 24(1) of the Resident Registration Act.
Patient’s Representative (Siblings, daughter-in-law, son-in-law, insurance company, etc.)	Copy of the patient’s ID Copy of the applicant’s ID (e.g., passport, driver’s license, resident registration card) Consent form signed by the patient Power of attorney signed by the patient

If the Patient’s Consent Is Obtained : Applicant, Required Documents, Notes

Applicant

Required Documents

Notes

Family Members
(Patient's spouse, direct descendants, and the spouse’s direct descendants)

Copy of the applicant’s ID (e.g., passport, driver’s license, resident registration card)
Document verifying family relationship (e.g., family relation certificate, resident registration certificate)
Consent form signed by the patient

Patient’s Age

For minors under 14 years of age: The consent form and power of attorney must be completed by the legal guardian on behalf of the patient. Documents verifying legal guardianship (e.g., family relation certificate) must be submitted.
For individuals under 17 years of age who have not yet been issued a Resident Registration Card: Submit an ID (passport or student ID) or a family relation certificate and an abstraction of the resident registration showing the full resident registration number.
For individuals aged 17 or older: Application is allowed only after a resident registration card has been issued in accordance with Article 24(1) of the Resident Registration Act.

Patient’s Representative
(Siblings, daughter-in-law, son-in-law, insurance company, etc.)

Copy of the patient’s ID
Copy of the applicant’s ID (e.g., passport, driver’s license, resident registration card)
Consent form signed by the patient
Power of attorney signed by the patient

Relevant Provisions: Article 13-3 of the Enforcement Rule of the Medical Service Act

If the Patient’s Consent Cannot Be Obtained

If the Patient’s Consent Cannot Be Obtained : Applicant, Required Documents, Notes
Applicant	Required Documents	Notes
Patient Deceased, Unconscious, Critically Ill, Injured, Missing, or Devoid of Mental Capacity	Common Requirements Copy of the applicant’s ID (e.g., passport, driver’s license, resident registration card) Document verifying family relationship (e.g., family relation certificate, resident registration certificate)	Exceptions: If requested by the patient's sibling(s) When the patient’s sibling(s) make the request, documents proving that the patient has no spouse, direct ascendants or descendants, or the spouse’s direct ascendants or descendants must also be submitted (e.g., documents verifying the absence of relatives).
Category Deceased patient: Documents confirming the death (e.g., family relation certificate, death certificate, removal from family register) Unconscious, critically ill, or injured patient: A medical certificate confirming that the patient is unable to provide a handwritten signature due to unconsciousness, serious illness, or injury Missing patient: Documents verifying the patient’s missing status (e.g., resident registration abstract, court-issued missing person declaration) Patient devoid of mental capacity: A copy of the court decision declaring legal incompetence or a psychiatric certificate confirming that the patient is legally incapacitated

If the Patient’s Consent Cannot Be Obtained : Applicant, Required Documents, Notes

Applicant

Required Documents

Notes

Patient Deceased, Unconscious, Critically Ill, Injured, Missing, or Devoid of Mental Capacity

Common Requirements

Copy of the applicant’s ID (e.g., passport, driver’s license, resident registration card)
Document verifying family relationship (e.g., family relation certificate, resident registration certificate)

Exceptions: If requested by the patient's sibling(s)

When the patient’s sibling(s) make the request, documents proving that the patient has no spouse, direct ascendants or descendants, or the spouse’s direct ascendants or descendants must also be submitted (e.g., documents verifying the absence of relatives).

Category

Deceased patient: Documents confirming the death (e.g., family relation certificate, death certificate, removal from family register)
Unconscious, critically ill, or injured patient: A medical certificate confirming that the patient is unable to provide a handwritten signature due to unconsciousness, serious illness, or injury
Missing patient: Documents verifying the patient’s missing status (e.g., resident registration abstract, court-issued missing person declaration)
Patient devoid of mental capacity: A copy of the court decision declaring legal incompetence or a psychiatric certificate confirming that the patient is legally incapacitated

Relevant Provisions: Article 13-3 of the Enforcement Rule of the Medical Service Act

Issuance Information

Frequently Asked Questions

Q1

How can a representative request a copy of medical records when the patient is serving in the military, staying abroad, or incarcerated?
A1: A representative (family member) can request medical record copies when the patient is in military service, abroad, or incarcerated by submitting:
1. 01Military service certificate (or proof of service) if in the military, certificate of confinement if incarcerated, or certificate of entry/exit if abroad
2. 02Consent Form for Issuance (or Access) of Medical Record Copies (attached Form No. 9-2)
3. 03Power of Attorney for Access and Issuance of Medical Records (attached Form No. 9-3)
  If submitting the original document is difficult, you may send the document with a handwritten signature by fax or as a scanned file.
Medical record copies can only be issued if you bring items 1, 2, and 3, as well as the representative’s ID and documents verifying family relationship.
- Outpatient Billing Statement: 1F Registration and Payment Desk
- Inpatient Billing Statement: 1F Admission and Discharge Desk
Q2

Can detailed billing statements also be issued at the Integrated Medical Records & Certificate Desk?
A2: Inpatient detailed billing statements can be issued free of charge at the Admission/Discharge desk of the Patient Administration Office on the 1st floor with a valid ID.
1. 01Patient: ID
2. 02Direct Ascendants and Descendants: Copy of the patient’s ID, handwritten consent form, family relation certificate, and copy of the applicant’s ID
3. 0303 Representative: Copy of the patient’s ID, handwritten consent form, handwritten power of attorney, and copy of the applicant’s ID
  For detailed information, please visit our website: Patient Guide → Document Issuance Guide.
Q3

Can a copy of medical records be issued if documents verifying family relationships are not submitted?

A3: Yes. If you do not provide a document verifying your family relationship, a copy of the medical records cannot be issued.
In this case, you may obtain the verification document from the unmanned civil application machine at the Yonghyeon 3-Dong Administration & Welfare Center across the street and then request a copy of the medical records.

Relevant Provisions: Article 13-3 of the Enforcement Rule of the Medical Service Act