This is a guide to the required documents for obtaining copies of medical records or image data (CD).
To protect the privacy of our patients and prevent the infringement of personal rights, this hospital manages medical records in accordance with the Medical Service Act and the Personal Information Protection Act.
When issuing copies of medical records, the applicant’s identity must be verified. Therefore, the patient, a family member, or a legal representative must bring the required documents listed below when visiting the hospital.
According to Article 21, Paragraph 2 of the Medical Service Act, medical records shall not be disclosed, viewed, or copied by anyone other than the patient. However, in accordance with Article 21, Paragraph 3 of the same Act and Article 13-3 of its Enforcement Regulation, copies may be issued if the specified legal requirements are met.
Procedure for Requesting Copies of Medical Records and Image Data (CD)
Outpatients and Discharged Patients
Outpatients and Discharged Patients
At the counter: ID verification, submission of required documents, and consultation with the staff
Integrated medical records issued (payment upon issuance)
For Inpatients
For Inpatients
Prepare required documents and apply at the nursing station of the assigned ward
Consult with the attending physician to determine the necessary records
Integrated medical records issued (payment upon issuance)
Medical records related to disability assessments or Agent Orange examinations (test results, imaging data) can only be issued upon request to the regional Veterans Affairs Office after the applicant has received the evaluation results.
Required Documents by Applicant Type (Issuance Not Available Without These Documents)
When the Applicant is the Patient
When the Applicant is the Patient : Date of Application, Required Documents
Date of Application
Required Documents
Patient
Patient’s valid ID (Resident Registration Card, Driver’s License, Passport, Veterans ID, or War Veterans ID, etc.)
When the Patient’s Consent Can Be Obtained
When the Patient’s Consent Can Be Obtained: Application, Required Documents, and Remarks.
Applicant
Required Documents
Remarks
Family Members (Spouse, lineal ascendants or descendants, or spouse’s lineal ascendants)
Copy of applicant’s ID (Passport, Driver’s License, Resident Registration Card, etc.)
Under 14 years of age (minor): Consent and power of attorney must be completed by the legal guardian, with supporting documents such as a Family Relation Certificate verifying guardianship.
Under 17 years of age without Resident Registration ID: Passport or Student ID, or a Family Relation Certificate and Resident Registration Abstract (with full registration number).
17 years of age or older: Eligible after issuance of Resident Registration Card under Article 24(1) of the Resident Registration Act.
Copy of applicant’s ID (Passport, Driver’s License, Resident Registration Card, etc.)
Consent form signed by the patient
Power of attorney signed by the patient
Legal Basis: Article 13-3 of the Enforcement Regulation of the Medical Service Act
Identification: Resident Registration Card, Passport, Driver’s License, or other government-issued photo ID verifying identity.
Consent and power of attorney forms must be completed using official Form No. 9-2 or 9-3.
The consent form must clearly state the purpose, date, and scope of consent.
Both the consent and power of attorney forms must include the patient’s handwritten signature. (stamps or fingerprints are not accepted)
For minors under 14 years of age, issuance is allowed only if the applicant is deemed competent (typically age 10 or older) and possesses a valid photo ID (Youth Card or Student ID).
If the patient consents to the appointment of a sub-representative, the family member or representative may be authorized to request copies on the patient’s behalf. The consent or power of attorney must explicitly include the statement “Sub-representative appointment is permitted.”
When the Patient’s Consent Can Be Obtained
When the Patient’s Consent Can Be Obtained : Applicant, Required Documents, Remarks
Applicant
Required Documents
Remarks
Patient deceased, unconscious, with severe illness or injury, missing, or legally incompetent
Common Requirements
Copy of applicant’s ID (Passport, Driver’s License, Resident Registration Card, etc.)
Exception: When the patient’s brother or sister requests the records
Documents proving that the patient has no spouse, lineal ascendants or descendants, or spouse’s lineal ascendants must be submitted (documents and certification proving absence of family members).
Classification
Patient Deceased: Document verifying death (Family Relation Certificate, Death Certificate, or Family Registry Record, etc.)
Patient Unconscious or with Severe Illness/Injury: Medical certificate confirming inability to sign due to unconsciousness or severe illness/injury
Patient Missing: Document verifying disappearance (Resident Registration Certificate, or court-issued copy of declaration of disappearance)
Patient Legally Incompetent: Certified copy of court decision declaring legal incompetence, or psychiatric specialist’s medical certificate confirming incompetence
Legal Basis: Article 13-3 of the Enforcement Regulation of the Medical Service Act
If a family member entitled to request copies on behalf of the patient appoints a representative, the representative may apply for the copies.
If the patient has no family members (spouse or lineal ascendants/descendants of the patient or spouse), the patient’s siblings may request copies of medical records, and authorized family members may appoint another representative.
If the patient has consented to the appointment of a sub-representative, the authorized family member or representative may delegate the request to another representative. (The consent form must explicitly include the statement “Sub-representative appointment is permitted.”)
Issuance Information
Issuance Hours: Weekdays 08:30 AM – 05:30 PM (Closed on weekends and public holidays)
Issuance Location: Medical Records and Certificates Desk, 1F, Main Building
Phone: +82-42-909-0337
Issuance Fee: Medical Record Copies (1–5 pages): KRW 1,000 per page (From the 6th page, additional KRW 100 per page)
Frequently Asked Questions (Q&A)
Q1
How can a representative obtain copies if the patient is in military service, abroad, or incarcerated?
A1: If the patient is serving in the military, abroad, or incarcerated
01Military service certificate / incarceration certificate / certificate of entry and exit
02Consent form for issuance/viewing of medical records [Form No. 9-2]
03Power of attorney for medical record issuance/viewing [Form No. 9-3]
If original documents cannot be submitted, signed copies sent by fax or printed from scanned files are acceptable.
You must bring documents (1) + (2) + (3), the representative’s ID, and family relation documents.
Q2
Where can I obtain detailed statements of outpatient or inpatient medical charges?
A2: Inpatient statements can be issued free of charge at the Discharge Desk (Central Building 2F) with valid ID.
01Patient: ID:
02Direct family (lineal ascendants/descendants): patient’s ID copy, signed consent form, Family Relation Certificate, applicant’s ID copy
03Representative: patient’s ID copy, signed consent form, signed power of attorney, applicant’s ID copy
Detailed information can be found on the website under “Medical Services → Document Issuance Guide.”
Q3
Can I receive copies without submitting a Family Relation Certificate?
A3: No, copies cannot be issued without the Family Relation Certificate.
You can proceed with the copy issuance process after obtaining the Family Relation Certificate at the nearest Administration & Welfare Center.
Legal Basis: Article 13-3 of the Enforcement Regulation of the Medical Service Act
