Healthcare Services
User Guide
Counseling Services
- Eligible Participants: Any patient or guardian may receive counseling.
- How to Request Counseling
- Referral from your attending physician or nurse
- Direct visit or call the Social Welfare Office by patient or guardian
Location: West Wing, Basement Level 1 (former injection room)
- Counseling Hours: Weekdays 09:00 – 17:00
- Contact: +82-53-630-7038, 7945
Counseling Procedure
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STEP 01
Counseling Intake and Referral- Referral by medical staff or ward (EMR or phone)
- Direct visit by patient or guardian
- Referral from community organizations
- Direct screening by a medical social worker
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STEP 02
Initial Interview- Collect personal background information
- Assess the current situation and needs of the patient and guardian
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STEP 03
Assessment- Psychosocial and emotional issues
- Issues related to admission, discharge, or rehabilitation
- Financial difficulties such as medical expenses
- Crisis situations
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STEP 04
Goal Setting- Establish goals and priorities for each issue
- Decide on the methods of intervention
- Develop an intervention plan
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STEP 05
Intervention- Provide individualized services according to the intervention plan
- Connect patients with community resources
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STEP 06
Evaluation and Termination- Evaluate progress toward intervention goals
- Terminate or conduct follow-up management based on the evaluation results
- Refer the patient to a community organization if necessary
